Help Center

BBO Help Center

Everything you need to know about your BBO membership.

Membership help articles

Why introduce membership plans now?
BBO is becoming a members' club - what's changing, and the reasons behind it. Membership, dues, club, loyalty, why now.
Understanding BBO Membership
The three plans (Basic, Basic No Ads, Premium) compared, feature by feature.
Understanding daily deal limits
How your 6 daily deals work - what uses them, what doesn't, and when they reset.
How do I upgrade or cancel Premium?
Step-by-step: upgrading to Premium, and cancelling or changing your plan. Billing, subscription, price.

Membership FAQ by plan

BBO Premium Membership - FAQ
Unlimited deals, no ads, robots, video chat, BBO+ transition, price.
BBO Basic Membership - FAQ
Free play, 6 daily deals, what's included, tournaments.
BBO Basic No Ads - FAQ
Ad-free play, price, what changes, upgrading.

For clubs, federations and partners

BBO Membership - Partner FAQ
Official games, club accounts, entry fees, team matches: what changes for federations, leagues and clubs - and what doesn't. Partners, tournaments, directors.
BBO Membership - FAQ for ACBL clubs and players
ACBL-sanctioned games, e-clubs, masterpoints, BB$: what the new plans change for ACBL members and clubs - and what they don't. ACBL, VACB, clubhouse.
Still need a hand? Contact our support team.